Macy believes and lives out the following values, which form the brand culture:
Above & Beyond
Going ‘Above & Beyond’ amplifies our dedication to superior service for all our internal and external customers. It is a clarion call for us to constantly create and innovate so that we can consistently add value to our products and services. We constantly challenge ourselves to remain relevant to the changing time and needs of our loyal customers, friends and colleagues.
We believe everyone has the ability to live up to their highest potential. Through empowerment, we raise the living standard of our employees, customers and the community by providing them with the right service and environment to flourish. We are in the business of enabling people to better themselves.
Power of Attitude
We believe in the power of attitude in determining how far we go in life. We believe in making a difference with the right attitude. We believe the right attitude will enhance our work and service relationships as well as improve the outcome of any task or project that we undertake. We know that the right attitude will engender a productive and happy environment for all.
Global citizens are people who not only respect their own views, values and traditions but also those of others’. As global citizens, we are committed to action and service and we respond to the needs of local and global communities. We strive to gain trust and ensure mutual success for all by treating our employees, colleagues, partners and customers fairly and with esteem.